Top Business Process Automation Tools for U.S. Companies

Developing nations are running several administrative services—also known as back-office services—in various levels. There is a variety of office labor involved, including transaction processing—that is, airline and hotel bookings—or in financial and accounting fields. Several European airlines began establishing back-office operations out of India already in the 1980s. British Airways started sending their back-office operations to India in 1996, forming a separate business to handle this task. For a dozen western airlines and several other large corporations, it managed high- volume, low-value business procedures. In 2002 the BA office was split out as WNS Global Services, a different company. Though it has only accelerated during the early 2000s, credit card processing for American consumers in India has been happening for two decades (American Express started i Strong in this area, Indian corporations include Genpact, Infosys, and Wipro. India benefits from an English-speaking workforce and an accounting system more like those of the US and the UKCompanies in Jamaica began managing bookings for big American hotels. Another service carried out offshore is insurance claims processing; loan processing is handled for banks. Other companies deal with specific doctors and hospitals passing over all pertinent documents through scanned photos, where the offshore team handles all the paperwork. This work calls for particular expertise on the specifics of medical insurance. Doctors in certain nations including the US are obliged to document every visit a patient makes. For specialized offshore service providers, the niche market is the conversion of these mandated audio recordings to paper. 

Medical transcriptions also demand an awareness of medical

Terminology and phrases. Document imaging lets offshore sites handle accounting and financial services including tax preparation or internal audits, accounts payable, accounts receivable, and financial reporting. 650 staff members of Procter & Gamble complete P&G tax filings for its worldwide activities, therefore providing accounting services in the Philippines. The Philippines generates 7.000 accounting graduates annually and has a sizable population of US accounting standards  qualified accountants. American consultants are also handling Indian tax returns. While some Dutch corporations are now looking at Surinam, Dutch accountants are using India and South-Africa to handle daily chores. Apart from administrative services and contact centers, developing nations can engage in several business processes. One could have instances like: Digitization offerings Digitizing is the process of translating books, pictures, videos, or records into digital formats. Long term preservation of the records, archiving of all the papers in one location, and simple information access are the benefits. This is a labour-intensive project, hence ideally it should be contracted out. Sometimes the clients' premises serve for the imaging. Under other circumstances, the original records or copies—are sent overseas. When data stored on paper has to be transferred into digital form and scanning is not a choice, manual data entry is necessary. Data entry is also required should the original papers be low quality or should they be searchable and linked? This kind of employment does not 

At in the Philippines Anglo Dutch publisher Reed Elsevier 

Has been digitizing all of its scientific books, printed over ages. SPi XML formatted 100.000 pages of 19th and 20th century Dutch language literature in 2003. It digitalized into searchable PDF more than 25,000 hardcopy books in 2008, or around 10 million pages. Dakor Company in North-Korea is digitizing past editions of a Swiss newspaper. Staff at Dakor is also handling medieval Latin texts for European university libraries. Since 2001, DDD (Digital Divide Data) has been providing data-entry services in Cambodia. Film and television businesses are increasingly seeking animation and cartoons. Even with computers used, these are extremely labor-intensive to create; multiple stages of the manufacturing process can be carried out in a developing nation. This covers creating a narrative, a storyboard, creation of character models and backgrounds. Also overseas is the intermediary step of creating a layout, animation celluloid, scanning, colouring and composition. Mostly at the clients' site, the last procedure involves recording music, noises, sounds and speech of characters. Well-known countries for providing animation services include India and the Philippines. North- Korea wants to be a top source: SEk With about 1600 creative professionals, Pyongyang's studio is among the biggest animation facilities worldwide. It generates for French, Italian, and Spanish corporations, and its animation output is said to be on par with Disney's output.  has offices in Vientiane (Lao), Battambang, Phnom Penh, Governments and companies are depending more and more on Geographic Information Systems (GIS). Digitized maps are easily maintained and analyzed. Still.

Information is sometimes kept on paper maps and must

Be transformed into electronic form. Since data collecting, interpretation and conversion account for a significant share of a GIS's expenses, outsourcing to a developing nation makes sense. Users are found among gas, water, and electric utilities, telecoms and cable TV firms, and manufacturers of automotive navigation systems. With about 2000 staff, Rolta is the Indian pioneer providing GIS solutions. It is among the top three worldwide GIS players now. Digital maps also in 3D are being created in Nepal by Japanese firm Meiken.  Furthermore, there is very less connection between the client and the offshore supplier. Usually just one typing mistake every 10,000 strokes, the quality is really good but can vary. One instance of data entry would be a Dutch dictionary comprising four volumes of material. The 500-page booklets were delivered to India and keyed twice by several groups of typeists when it was necessary on CD Rom. Automatic comparison of the two data sets revealed typing mistakes as differences. The end products were really outstanding. demand strong linguistic or functional abilities and calls for the lowest degree of computer literacy.